RetroFreedom operates in the UK. We have shipped products internationally for years, successfully. We have a great deal of knowledge and experience! Very few of our customers are British! Most of our customers are Europeans and Americans; however, we also have experience shipping to Asia, Australia, Africa, Russia, South America and the Middle East! Our laptops have reached many people all over the world.
We only use high quality Fedex shipping services. Fedex provides fast, efficient services, and they take great care when handling international shipments. We were previously using UPS, but their service deteriorated at the start of 2021; as a result, RetroFreedom no longer trusts UPS. Fedex was our courier of choice, many years ago, and we are once again using Fedex exclusively. (for UK shipments, we might sometimes use Parcel Force or DPD).
Shipping costs are as follows, for laptops:
USA and Canada (ETA 2-5 business days)
European continent (ETA 2-5 business days)
NOTE: The EU shipping cost used to be £25, but couriers started charging more after the UK fully left the EU. Hence the higher cost nowadays.
United Kingdom (ETA 1-2 business days)
South American countries (ETA 5-10 business days)
Rest of the world (ETA 5-10 business days)
NOTE FOR EU CUSTOMERS: Since January 1st 2021, UK is no longer a member of the EU Customs Union. We have been shipping packages to the EU just fine since then, but some countries require that your Tax ID be written on the customs declaration. You can find more about this here: https://ec.europa.eu/taxation_customs/business/tax-cooperation-control/administrative-cooperation/tax-identification-numbers-tin_en. Tell us your Tax ID when ordering.
Not all EU countries require this.
If you’re a business in the EU, ordering from us as a business, please provide us your EORI number. Information about applying for an EORI number can be found here: https://ec.europa.eu/taxation_customs/business/customs-procedures/general-overview/economic-operators-registration-identification-number-eori_en